The Harlow Report-GIS
2023 Edition
ISSN 0742-468X
Since 1978
On-line Since 2000
first published week of: 02/20/2023
The Challenge of Modernizing the Civil Service
by Jeffrey Neal
What has been done over the past few years to prepare the federal workforce for the 21st century? Virtually nothing.
The federal civil service, with its merit-based foundation, is essential to delivery of critical services to the American people. Hiring and retaining skilled workers are essential aspects of the civil service that need immediate attention.
More than four years ago, the National Academy of Public Administration issued No Time to Wait, Building a Public Service for the 21st Century, a report that identified five challenges that pose substantial risks to effective government. Successfully meeting those challenges with civil service rules that are 74 years old is just not going to happen.
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